Returns & Exchanges

At Karina Grimaldi, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer returns and exchanges on unworn, unwashed items with original tags attached within 21 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, a pre-paid shipping label will be generated; simply print it and attach it to your original packaging.

3

Drop Off Package

Drop off your return at any authorized carrier location, ensuring the package is scanned to initiate the tracking process.

4

Receive Refund

After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing